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Universal Banking Specialist

2 months ago

Wooster, Ohio, United States Farmers National Full time

The role of a Universal Banking Specialist is pivotal in ensuring top-notch customer experiences, overseeing financial transactions, and offering expert financial guidance to clients. This position requires mobility across various locations during the workday.

  • Exhibit comprehensive knowledge of a wide range of banking products and services.
  • Engage in sales initiatives and campaigns to consistently achieve established targets.
  • Oversee and mentor tellers in their daily sales and service functions.
  • Assist clients with account setups, loan applications, and other financial inquiries.
  • Manage vault cash responsibly while adhering to dual control standards.
  • Address customer concerns and complaints with professionalism and empathy.
  • Conduct proactive outreach to existing and prospective clients.
  • Lead the branch team, uphold confidentiality, and implement policy updates.

Qualifications:

  • High School diploma is mandatory; a College degree is preferred.
  • At least two years of experience in retail banking is required.
  • Prior experience in a supervisory and sales capacity is highly valued.

Additional Skills:

  • Exceptional leadership, decision-making, and organizational skills.
  • Outstanding communication abilities with a knack for team motivation.
  • Prudent judgment in addressing client and employee matters.

The Farmers National Banc Corp. is an Equal Opportunity Employer.