DBA Operation L1/L2 Manager

6 days ago


Brentwood, Tennessee, United States Broadridge Full time
About the Role

We are seeking a highly skilled and detail-oriented DBA Operation L1/L2 Manager to join our team at Broadridge. As the DBA Operation L1/L2 Manager, you will be responsible for planning, organizing, and directing the day-to-day activities of our database systems.

Key Responsibilities
  • Lead a team of around 10-15 DBA Operator L1/L2 professionals globally, providing guidance, training, and support.
  • Perform routine database administration tasks, including installation, configuration, migration, patches, and upgrades of database systems.
  • Define and communicate key performance indicators (KPIs) for the team, ensuring alignment with department and company goals.
  • Monitor and track team performance against set KPIs, identifying areas of improvement and implementing necessary actions.
  • Ensure compliance with service level agreements (SLAs) for incident response, problem resolution, and service request fulfillment.
  • Develop and maintain team documentation, including standard operating procedures (SOPs), guidelines, and knowledge base articles.
  • Collaborate with other managers and stakeholders to prioritize and allocate resources for database projects and initiatives.
  • Provide regular reports and updates to upper management regarding database performance, incidents, and projects.
  • Continuously evaluate and improve the team's processes and workflows to optimize efficiency and effectiveness.
  • Lead regular team meetings and training sessions to ensure ongoing development and knowledge sharing.
Requirements
  • Bachelor's or equivalent degree in computer science, engineering, information technology, or a related field.
  • Proven 5+ years' work experience as a SQL Server DBA or similar role, with expertise in database administration for large-scale systems.
  • Familiarity with cloud platforms (AWS, Azure, Google Cloud) and their RDBMS databases.
  • Minimum of 3+ years of experience in Windows, Unix or Linux.
  • Minimum 3 years of experience leading a team of DBA professionals.
  • Strong knowledge of database monitoring and management tools.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and collaboration abilities to work effectively with cross-functional teams.
  • Ability to work in a fast-paced environment and handle multiple priorities simultaneously.
  • Evidence of ongoing professional development and commitment to staying updated with industry advancements.
  • Responsible for performance management, staff development, and decisions regarding staffing and hiring.
  • Oversee the delivery of database service activities.
  • Experience and knowledge of monitoring and monitoring tools e.g., SCOM, Datadog.
  • Experience with issue, change control tracking software's e.g., Remedy-ITSM, JIRA.


  • Brentwood, Tennessee, United States Broadridge Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented DBA Operation L1/L2 Manager to join our team at Broadridge. As the DBA Operation L1/L2 Manager, you will be responsible for planning, organizing, and directing the day-to-day activities of our database systems.Key ResponsibilitiesLead a team of around 10-15 DBA Operator L1/L2 professionals...

  • Operations Manager

    2 weeks ago


    Brentwood, Tennessee, United States Domino's Franchise Full time

    Job Title: General ManagerJob OverviewAs a General Manager, you will oversee the efficient operation of our delivery services, ensuring customer satisfaction and timely product distribution. Your role will encompass a variety of responsibilities aimed at maintaining high standards of service and operational excellence.Key Responsibilities Manage daily...


  • Brentwood, Tennessee, United States Stanifer Ventures Inc Full time

    Job OverviewWe are looking for an Accounting Specialist with Tax Expertise to support our operations. Our firm provides essential financial services to local small enterprises, including accounting, tax preparation for individuals and businesses, and advisory services. This role offers the opportunity to work closely with clients, understanding their needs...


  • Brentwood, Tennessee, United States OnSight Healthcare Full time

    Job Title Area Operations Manager - Valet and Hospitality Services About the Role OnSight Healthcare is in search of a dynamic and driven Area Operations Manager to lead our valet and hospitality services across various healthcare facilities nationwide. Operating from our corporate headquarters, you will be responsible for ensuring the safety and...


  • Brentwood, Tennessee, United States Rolling Suds Home Office Full time

    Job OverviewBenefits:401(k)Health insurancePaid time offPosition: Operations CoordinatorOverview: The Operations Coordinator is a pivotal position that ensures the seamless execution of daily functions within our organization. This role demands exceptional organizational capabilities, meticulous attention to detail, and the capacity to handle multiple tasks...


  • Brentwood, Tennessee, United States Kirkland's Full time

    Job SummaryThe Transportation Supervisor is a key member of the Supply Chain Operations team at Kirkland's, responsible for overseeing the transportation and logistics functions to ensure efficient and cost-effective delivery of goods to our stores.Key ResponsibilitiesTransportation Management: Supervise and assign responsibilities for transportation and...


  • Brentwood, Tennessee, United States Rezult Technology Full time

    About the RoleWe are seeking a highly skilled Database Systems Administrator to join our team at Rezult Technology. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our database systems.Key ResponsibilitiesDatabase Monitoring and Maintenance: Regularly monitor and maintain the system details within the...


  • Brentwood, Tennessee, United States Color Burst Landscapes Full time

    Job SummaryColor Burst Landscapes is seeking a highly skilled and experienced Landscaping Crew Leader/Foreman to join our team. As a key member of our operations team, you will be responsible for leading a team of technicians to deliver exceptional customer service and high-quality landscaping services.Key ResponsibilitiesOperational ManagementEnsure that...


  • Brentwood, Tennessee, United States HHB Restaurant Recruiting Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at HHB Restaurant Recruiting. As a key member of our culinary team, you will be responsible for overseeing the daily operations of our restaurant, including staff management, customer service, and menu development.Key Responsibilities:Staff Management:...


  • Brentwood, Tennessee, United States Orangetheory Fitness Full time

    Job DescriptionJob Title: Studio Operations ManagerJob Summary:We are seeking a highly motivated and experienced Studio Operations Manager to join our team at Orangetheory Fitness. The successful candidate will be responsible for leading the front desk team, initiating and closing sales, and managing customer service emails and phone calls.Key...


  • Brentwood, Tennessee, United States WinnCompanies Full time

    WinnCompanies is seeking a Senior Property Manager to oversee our residential community operations. In this pivotal role, you will be responsible for the effective management, marketing, and upkeep of the apartment complex, ensuring resident satisfaction and compliance with all regulatory standards. The Senior Property Manager will lead a team dedicated to...

  • **General Manager

    4 days ago


    Brentwood, Tennessee, United States Squeeze Massage Full time

    About Squeeze MassageSqueeze Massage is a rapidly growing company that is revolutionizing the massage experience. Our mission is to provide a unique and exceptional experience for our guests, while also fostering a positive and inclusive work environment for our team members.Job SummaryWe are seeking an experienced General Manager to lead our operations and...


  • Brentwood, Tennessee, United States Symspire Full time

    Job Description**Job Summary:**We are seeking a highly skilled and experienced Security Operations Manager to join our team at Symspire. As a key member of our operations team, you will be responsible for managing our security operations, ensuring the highest level of service delivery to our customers.Key Responsibilities:Manage and coordinate the activities...

  • City Manager

    6 days ago


    Brentwood, Tennessee, United States Fccma Full time

    Job Summary:The City Manager serves as the chief administrative officer of the City of Brentwood, responsible for maintaining and operating the City in a professional manner and administering all City affairs.Key Responsibilities:Manage and direct the day-to-day operations of the City based on ordinances and policies established by the City...


  • Brentwood, Tennessee, United States Jobot Full time

    Job Title: Senior Tax ManagerCompany: JobotLocation: Fully remote - Work from anywhere in the USSalary: $110,000 - $160,000 annuallyAbout the Company: Jobot is a prominent professional services organization dedicated to providing outstanding results with a focus on client satisfaction.Benefits:Extensive health and wellness plansAmple paid time off and...


  • Brentwood, Tennessee, United States Fleetcor Full time

    Position Overview Fleetcor is seeking an experienced Finance Operations Manager to join our Corporate Payments division. This pivotal role will be instrumental in leading the Accounting Department and facilitating various financial functions, ensuring accurate and timely financial reporting. Key Responsibilities The Finance Operations Manager will be...


  • Brentwood, Tennessee, United States Symspire Full time

    About SymspireSymspire is a leading provider of smart home security services for residential and business customers in Tennessee. Our company values its team members as its most important asset and strives to create a family-like environment.Job SummaryWe are seeking a highly skilled and detail-oriented Security Operations Manager to join our team. As a key...


  • Brentwood, Tennessee, United States Symspire Full time

    About SymspireSymspire is a leading provider of smart home security services for residential and business customers in Tennessee. With a rich history dating back to 1968, we have established ourselves as a trusted partner in helping save lives and property.Job SummaryWe are seeking a highly skilled and experienced Security Operations Manager to join our...


  • Brentwood, Tennessee, United States European Wax Center Full time

    About European Wax CenterEuropean Wax Center is a leading provider of professional waxing services, seeking a highly motivated and results-driven Store Manager to join our team.Job SummaryWe are looking for a seasoned Store Manager to lead our team and drive sales growth, while delivering an exceptional customer experience. The ideal candidate will have a...


  • Brentwood, Tennessee, United States Symspire Full time

    Job Description**Job Summary:**We are seeking a highly skilled and experienced Security Operations Manager to join our team at Symspire. As a key member of our operations team, you will be responsible for managing our security operations, ensuring the highest level of service delivery to our customers.Key Responsibilities:Manage and coordinate the activities...