Device Maintenance Technician
3 days ago
Are you looking for a challenging and rewarding role that will utilize your technical skills and expertise? Look no further As a Device Maintenance Technician at HID Global, you will play a critical part in ensuring the smooth operation of our mobile ticketing computers for Janam Technologies within IDT.
Our ideal candidate will possess strong technical skills, attention to detail, and proficiency in Microsoft Office. In return, we offer a competitive salary of $70,000 - $85,000 per annum, based on experience and qualifications.
This is an excellent opportunity to join a global team in a flexible work environment, where you'll have the chance to learn and enhance your expertise. If you're a self-motivated individual with a strong work ethic, looking to take your career to the next level, apply now
About Us:
HID Global is a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. We empower our people to build their careers around their aspirations and ambitions, supporting them with regular feedback, training, and development opportunities.
We value diverse, inclusive teams and welcome different perspectives and experiences. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their roles locally, regionally, or even internationally.
Job Description:
- Collaborate with the technical support team to troubleshoot and resolve issues.
- Physically repair devices, conduct quality tests, perform diagnostic reviews, package, and ship units to clients on time.
- Perform frequent software updates to ensure minimal risk of compatibility failures.
- Provide excellent customer service and serve as a technical resource for customer support.
- Maintain accurate records of repairs, tests, and updates.
Required Skills and Qualifications:
- GED, high school diploma, or equivalent required.
- 0 to 2 years of experience in a troubleshooting role.
- 0 to 2 years of customer service experience.
Benefits:
- A competitive salary range of $70,000 - $85,000 per annum, based on experience and qualifications.
- A flexible work environment with opportunities for professional growth and development.
- A dynamic and inclusive team culture that values diversity and innovation.
Why Join Us:
- You'll be part of a global team that empowers its employees to drive change and innovation.
- You'll have access to regular feedback, training, and development opportunities to enhance your skills and expertise.
- You'll be working for a leader in the access solutions industry, with a global presence and a reputation for excellence.
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