Night Audit Supervisor

5 days ago


Marquand, Missouri, United States Conrad Hotels & Resorts Full time
Conrad Hotels & Resorts Night Audit Supervisor

We are seeking a highly skilled and experienced Night Audit Supervisor to join our Front Office team at Conrad Indianapolis. As a Night Audit Supervisor, you will be responsible for overseeing the night audit process, ensuring accuracy and efficiency in all financial transactions, and providing exceptional guest service.

Key Responsibilities:
  • Assign work and supervise team members in all Front Office procedures, including guest check-in and check-out, lobby traffic and flow, and luggage assistance.
  • Respond to guest inquiries and resolve issues and complaints in a timely and friendly manner.
  • Schedule, assign daily work, lead pre-shift meetings, inform and train team members.
  • Monitor and evaluate team member performance, providing feedback and coaching as needed.
  • Examine and verify charges and postings, balance city ledger, and prepare daily transaction summary.
  • Communicate with Front Office Manager/Director regarding problems with cashiering functions and prepare weekly night audit schedule.
Requirements:
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 2 years of experience in Front Office operations, preferably in a supervisory role.
  • Excellent communication and leadership skills, with ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
  • Ability to work a variety of shifts, including nights, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package, including medical insurance, paid time off, and opportunities for career growth and development.
  • A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional guest experiences.
  • The opportunity to work for a leading global hospitality company, with a reputation for excellence and a commitment to innovation and customer satisfaction.


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