Desktop Support Specialist

3 weeks ago


Big Lake, Minnesota, United States Ovation Workplace Services Full time
Job Role - Desktop Support Technician

Job Summary

The Desktop Technician will provide day-to-day remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a timely manner.

Key Responsibilities:

  • Provide technical support for desktop hardware and software issues
  • Troubleshoot and resolve technical problems in a timely and efficient manner
  • Document all technical issues and resolutions
  • Communicate effectively with internal stakeholders and customers

Requirements:

  • Strong technical knowledge of desktop hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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