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Technical Training Co-Op Position

2 months ago


Des Moines, Iowa, United States LCS Full time
Technical Training Internship RoleJob Description

The Technical Trainer Intern will be a full-time opportunity for 12 weeks. This position will gain professional experience by working on the Business Applications training team. The tasks assigned will be at a level consistent with assignments given to starting four-year college graduates. The internship will conclude with a presentation on the project and summer experience to the LCS & IT leadership team.

Key Responsibilities
  • Content Development
    • Assist in the creation and maintenance of technical training materials, including presentations, manuals, and online courses.
  • Training Delivery
    • Develop rollout plans with IT and business users.
    • Support the facilitation of training sessions, including setting up equipment and managing online platforms.
  • Learning Management System (LMS) Administration
    • Help manage the LMS by uploading course materials and tracking participation.
  • Needs Assessment
    • Collaborate with team members to identify training needs by analyzing data and consulting with subject matter experts.
  • Quality Assurance
    • Review and test training content for accuracy, relevance, and effectiveness.
  • Project Support
    • Assist in the planning and execution of training-related projects, including scheduling and communication with internal teams and external vendors and clients.
  • Research
    • Stay up-to-date with the latest trends and best practices in technical training and e-learning.
  • Measurement and Feedback
    • Work closely with the manager on weekly updates against key milestones.
Requirements
  • Education
    • Minimum of 2 years completed towards a Bachelor's or currently enrolled in a Master's program in Education, Instructional Design, Technical Writing.
  • Knowledge and Skills
    • Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.
    • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
    • Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
Why LCS?

LCS is an industry leader and a top workplace. The company strives to create living experiences that enhance the lives of seniors and provides ongoing career development opportunities. The company culture is inclusive and collaborative, and LCS is recognized for its strong company culture and engaged workforce.