Senior Service Engineer

4 weeks ago


San Francisco, California, United States Fluence Full time
About the Position

The Senior Service Engineer will be responsible for the maintenance and support of Battery Energy Storage Systems in a designated geographical area within the Fluence Regional Services department.

Key Responsibilities
  • Own responsibility for site safety and utilize best safety practices.
  • Owner of operations and maintenance of large-scale energy storage sites and prime owner of customer relationship.
  • Drive and own the O&M Service business performance metrics/KPIs/SLAs for the Area.
  • Identify and drive service process/cost improvements.
  • Inspect, test, repair, and energize utility-scale power and controls equipment.
  • Perform scheduled & unscheduled maintenance on various BESS equipment and related assets.
  • Assists the FST/FSE/ASM with creating/reviewing/approving/executing Work Orders.
  • Support the FSE&Ts in managing multiple 3rd party service vendors.
  • Actively identify and own process improvements to our growing service organization.
  • Maintain open lines of communication to technicians, engineers, and managers.
  • Drive continuous improvement activities.
Requirements
  • Undergraduate degree preferred (BSEE, BSME, BSCE) or HS Degree with 8-10 years' experience working in the electrical or renewable energy industries.
  • Demonstrated problem-solving skills related to electrical troubleshooting.
  • Preferred experience with bidirectional inverters, 1500VDC and 630 VAC systems, and HVAC & Ciller systems operations & maintenance.
  • Ability to adapt to dynamic conditions, stay focused/execute tasks, and work overtime as needed.
  • Must be willing to travel frequently to sites within the designated service area.
  • Able to operate company vehicles both on site as well as on public roads and highways.
What We Offer
  • Competitive salary range: $130,000 - $155,000 a year.
  • Medical benefits, employee resource group opportunities, 401K options, and first-rate PTO/Vacation plans.


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