Night Audit and Guest Services Professional
3 weeks ago
This role involves working overnight shifts, reconciling financial transactions, preparing reports, and providing excellent customer service to hotel guests. If you are detail-oriented, have strong communication skills, and enjoy working in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Conduct a thorough audit of all financial transactions, including credit card receipts, cash payments, and room charges
- Prepare and distribute reports to hotel management and department heads, highlighting key metrics and trends
- Provide exceptional service to guests, responding to their needs and resolving any issues that may arise
- Work collaboratively with other departments to ensure seamless operations
Requirements:
- High school diploma or equivalent required; some college education desired
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Proficiency in computer applications, particularly accounting and reservation systems
Estimated Salary: $55,000 - $70,000 per year, based on experience and qualifications. Our hotel offers a comprehensive compensation package, including benefits and opportunities for career advancement.
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