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Process Improvement Analyst
2 months ago
Global Data Consultants is actively looking for a Business Process Analyst to join our dynamic team.
Position Overview:The Business Process Analyst is responsible for designing and documenting operational workflows, while managing and delivering solutions to innovative business unit concepts and trends through advanced technological avenues. This role requires a deep understanding of stakeholder business needs and process management, translating these into specific telephony requirements.
Key Responsibilities:- Document and analyze daily operations within the healthcare sector.
- Examine intricate workflows and procedures to ensure accurate documentation and process enhancement.
- Maintain precise documentation of all workflow elements while ensuring data integrity.
- Create clear, concise, and well-structured documentation for stakeholder comprehension.
- Develop comprehensive process documents to serve as references for leadership.
- Utilize various tools to create detailed process maps that visually depict workflows.
- Construct process flowcharts and diagrams.
- Integrate detailed process documentation into relevant telephony systems.
- Collaborate effectively with diverse stakeholders.
- Present findings and recommendations to project teams and stakeholders in a clear manner.
- Observe and document natural workflows without influencing them, identifying gaps and opportunities for improvement.
- Proven ability to analyze and document complex business processes.
- Skill in gathering and interpreting relevant data and information.
- Strong attention to detail with analytical thinking and problem-solving capabilities.
- Effective project management abilities.
- Capacity to manage multiple projects simultaneously, working collaboratively and independently.
- Advanced proficiency in MS Word, Outlook, Excel, and Visio.
- Exceptional verbal and written communication skills.
- Aptitude for building positive relationships with stakeholders and internal teams.
- Minimum Education: Bachelor’s degree in Business Administration, Computer Science, or a related field from an accredited institution, along with 5 years of relevant experience.
- Background in clinical settings is preferred.
- Experience in telephony systems is advantageous.
At Global Data Consultants, we are at the forefront of technological advancements. We are a comprehensive staffing and IT service provider dedicated to making a positive impact in our communities by identifying, developing, and implementing innovative solutions.
Why Choose Global Data Consultants?- Innovative Technology and Solutions
- Opportunities for Career Advancement
- Employee-Focused Workplace
- Comprehensive Benefits Package
- Generous Holiday and Vacation Policies
Global Data Consultants is an equal opportunity employer, welcoming applicants from diverse backgrounds. Our mission is to empower our teams to reach their full potential and support their professional development.
In compliance with federal law, all hired individuals will be required to verify their identity and eligibility to work in the United States.
