Restaurant Operations Manager

2 weeks ago


Converse, United States Pizza Venture of San Antonio Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our restaurant team in San Antonio. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction, quality products, and restaurant profitability.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by building a system of quality with team members, ensuring each delivered product meets our standards and accurately reflects the customer's order.
  • Team Management: Actively recruit customer-focused team members, maintain adequate staffing levels, properly orient and train team members to exceed customer expectations, and conduct timely and effective performance reviews.
  • Sales and Profitability: Manage sales goals against budget and prior year by providing prompt and friendly customer service, building check averages through team member training on products and sales execution, and executing creative local restaurant marketing.
  • Operations and Administration: Manage profit goals against budget and prior year, ensure food, labor, and other controllable costs stay within budget, and correct deviations from the budget by accurately utilizing our PROFIT System.
Requirements
  • Education and Experience: High school diploma or GED, stable employment history, and two years of successful restaurant management or supervision experience.
  • Physical Demands: Ability to stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity.
  • Work Environment: Ability to work in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.
What We Offer
  • Competitive Salary: Exempt, salaried position with a competitive salary.
  • Benefits: Opportunities for growth and development, a positive work environment, and a chance to be part of a dynamic team.


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