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Food Service Operations Manager

2 months ago

Salem, Indiana, United States Valentine Recruiting Full time

The Food Service Director role embodies strategic leadership in developing and implementing dining solutions tailored to meet diverse customer preferences and needs. This management position oversees and orchestrates dining operations, ensuring seamless execution where customers select from a varied menu of prepared foods.

Key Responsibilities:

  • Lead team development through recruitment, training, coaching, and performance management, fostering a culture of excellence and achievement.
  • Align food services with the company's Executional Framework, driving growth and profitability.
  • Recognize and reward employee contributions, promoting a positive and inclusive work environment.
  • Ensure safety and sanitation standards are met, maintaining a clean and healthy environment for customers and staff.
  • Identify and communicate client requirements effectively, delivering tailored solutions that meet their needs.
  • Implement company processes and systems, streamlining operations and improving efficiency.
  • Manage revenue growth and budgets, including food, beverage, and labor costs, ensuring financial stability and profitability.
  • Maintain accurate P&L statements and achieve food and labor targets, driving business success.
  • Allocate resources for quality and cost control, ensuring high-quality products and services.
  • Execute company agenda for labor and food initiatives, driving innovation and growth.
  • Enhance operational efficiency and profit management, maintaining a competitive edge in the market.
  • Ensure compliance with Operational Excellence fundamentals, upholding the highest standards of quality and service.
  • Direct production, distribution, and food service operations, ensuring seamless execution and customer satisfaction.
  • Foster a safe environment and adhere to regulations, maintaining a secure and healthy workplace.
  • Establish and refine food systems and procedures, driving efficiency and quality.
  • Develop forecasts and manage accounting, ensuring accurate financial reporting and decision-making.
  • Supervise production, merchandising, and quality control, maintaining high standards of quality and service.
  • Recruit, train, and retain frontline teams, building a skilled and dedicated workforce.
  • Conduct inventory audits and ensure compliance with standards, maintaining a well-managed and efficient operation.
  • Cultivate client and customer relationships, building strong partnerships and driving business growth.
  • Participate in sales processes and negotiations, driving revenue growth and profitability.
  • Identify growth opportunities for products and services, driving innovation and expansion.
  • Oversee front-of-house operations, ensuring exceptional customer service and a positive dining experience.
  • Design food service plans aligned with client missions, delivering tailored solutions that meet their needs.
Requirements:
  • Minimum 4 years of relevant experience, including 1-3 years in management, with a proven track record of success.
  • Prior food service experience required, with a strong understanding of the industry and its challenges.
  • Bachelor's degree or equivalent experience, with a focus on business, hospitality, or a related field.
  • Excellent communication skills, with the ability to foster client and customer relationships.
  • Ability to deliver exceptional customer service, with a focus on quality and satisfaction.
  • Collaborative mindset for cohesive service, with a focus on teamwork and collaboration.
  • Physical ability to lift up to 50 lbs and stand for extended periods, with a focus on safety and well-being.
  • Associate's Degree preferred, with a focus on culinary arts or a related field.
  • Experience in contract food service management desired, with a focus on operational efficiency and profitability.