Senior Retail Operations Manager

3 weeks ago


Berkeley, California, United States Victra Inc Full time
Job Summary

We are seeking a highly motivated and experienced General Manager to lead our retail operations team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities:
  • Lead multiple retail locations and supervise sales teams to achieve sales goals and improve customer satisfaction.
  • Develop and implement sales strategies to drive growth and improve market share.
  • Recruit, train, and develop high-performing sales teams to achieve sales goals and improve customer satisfaction.
  • Monitor and analyze sales performance, customer feedback, and market trends to inform sales strategies and improve customer satisfaction.
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
Requirements:
  • 2+ years of experience in a leadership or supervisory role in a retail or sales environment.
  • Proven track record of achieving sales goals and improving customer satisfaction.
  • Strong leadership and communication skills to motivate and develop high-performing sales teams.
  • Ability to analyze sales performance, customer feedback, and market trends to inform sales strategies and improve customer satisfaction.
  • Strong business acumen and ability to drive business growth and improve customer satisfaction.
What We Offer:
  • Paid training and development opportunities.
  • Premium health, dental, and vision insurance.
  • Paid maternity leave.
  • 401(k) match.
  • Tuition reimbursement.
  • 50% off Verizon service.
  • VNation Disaster Relief.
  • Referral bonus.
  • Diversity, Equity, & Inclusion Employee Resource Groups.
  • Frequent contests.
  • Career advancement opportunities.

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