Retail Banking Professional
6 days ago
Customer Service Representative Opportunity
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. In this role, you will be responsible for developing and maintaining personal banking relationships with new and existing customers.
The ideal candidate will have a strong background in retail sales or telemarketing, with a proven track record of success. They will also possess excellent written and verbal communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Deliver exceptional customer service and build long-lasting relationships with clients
- Guide customers to purchase bank products that meet their needs
- Use customer interactions to introduce additional products and services
- Identify customer needs and cross-sell opportunities
- Engage in outbound calling to customers
- Develop knowledge and understanding of Univest Products and Services
- Adhere to outlined sales flow and learn daily operational procedures
Requirements
- Bachelor's degree in Business Administration or related field
- 2+ years of experience in retail sales or telemarketing
- Proven sales results and ability to meet targets
- Excellent written and verbal communication skills
- Able to work effectively in a fast-paced environment
Benefits
As a member of our team, you will enjoy a competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.
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