Customer Service Representative

7 days ago


Converse, Texas, United States Lars Nielsen - State Farm Agent Full time
Job Summary

We are seeking a highly motivated Customer Service Representative to join our team at Lars Nielsen - State Farm Agent. As a key member of our team, you will be responsible for establishing strong customer relationships, identifying customer needs, and marketing appropriate products and services.

Salary Information

The estimated salary for this position is $45,000 - $65,000 per year, based on experience and location.

Job Responsibilities
  • Establish customer relationships and follow up with customers as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Benefits and Perks
  • Hourly pay plus commission/bonus.
  • Health benefits.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours.
  • Growth potential/Opportunity for advancement within my agency.
  • License reimbursement.
  • Team building events.
  • Bi-monthly bonuses.
  • Life / Disability stipend.
Requirements and Qualifications
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Detail oriented.
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.


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