Student Loan Counselor
2 days ago
At Ultimate Medical Academy, we are committed to helping our students achieve their educational and career goals. As a Student Loan Counselor, you will play a critical role in ensuring that our students have the support they need to manage their student loans and achieve financial stability.
Job Summary:The Student Loan Counselor will work closely with students to educate them on repayment options, default prevention methods, and job placement assistance. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:- Provide education and support to students on student loan repayment options, default prevention methods, and job placement assistance.
- Work closely with students to develop personalized plans to manage their student loans and achieve financial stability.
- Communicate effectively with students, lenders, and other stakeholders to resolve student loan delinquencies.
- Utilize skip tracing techniques to locate and resolve students with delinquent loans.
- Assist students with resolving accounts through repayment options, deferments, and forbearance and consolidations options.
- Maintain or reduce overall Cohort Default Rates.
- Educate and assist students in regards to Job Placement and Resume Writing services that are available.
- High School Diploma or equivalent.
- Must be eligible to access the National Student Loan Data Base (NSLDS).
- Must not have a federal student loan appearing on the NSLDS database with an unresolved default status reported.
- Associate Degree and default management and/or collection experience.
- Knowledge of student finance, college retention and graduate placement procedures preferred.
- Knowledge of Federal Default Management, regulatory requirements.
- Knowledge of Fair Collection laws, both Federal and State.
At Ultimate Medical Academy, we are committed to our students and our team members. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development, and career growth opportunities.
We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with team members from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner.
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