Medical Records Specialist

5 days ago


Palmdale, California, United States MRO Full time
Job Summary

The Medical Records Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests. This is an on-site position that requires the ability to work independently and as part of a team.

Key Responsibilities
  • Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  • Answer phone calls concerning various ROI issues and respond to walk-in customers requesting medical records, logging information provided by customer into ROI On-Line database.
  • Process requests from physician offices on a priority basis and fax information to the physician office.
  • Log medical record requests into ROI On-Line database and scan medical records into ROI On-Line database.
  • Comply with site facility policies and regulations and handle and record cash payments for requests at specified sites.
Requirements
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic computer skills and knowledge of medical records software.


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