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Client Support Associate

2 months ago

Burlington, Washington, United States Heritage Bank Full time

Salary Structure:
Entry Level - $ - $ per hour
Intermediate Level - $ - $ per hour
Experienced Level - $ - $ per hour

At Heritage Bank, we are seeking dedicated individuals for the role of Customer Support Specialist. This position involves providing exceptional service to our clients, ensuring their inquiries and concerns are addressed promptly and effectively.

Key Responsibilities:
1. Respond to customer inquiries via various communication channels.
2. Assist clients with account-related questions and issues.
3. Maintain accurate records of customer interactions.
4. Collaborate with team members to enhance service delivery.

Qualifications:
- Strong communication skills.
- Ability to work in a fast-paced environment.
- Previous experience in customer service is preferred.

We value your expertise and look forward to your contributions to our team.