Business Development Specialist
4 weeks ago
The Account Manager at IMMI is responsible for developing new business opportunities and servicing existing business and customer relationships within assigned markets. This role involves developing and executing short- and long-term commercial strategies at the customer level and providing day-to-day account management support for assigned customers.
Key Responsibilities
- Establish, develop, document, and maintain relationships with existing and new customers.
- Gather, manage, and communicate customer intelligence, including contacts, business levels, opportunities, organizational behavior, and strategies.
- Support product marketing, marketing, and engineering strategies to ensure clear and consistent delivery.
- Provide day-to-day insight on the tactical management of markets within the alignment of customer, engineering, and innovative projects.
- Provide leadership and support plans and activities outlined by Sales leaders, as well as to other departments as needed.
- Support corporate and interdepartmental objectives by collaborating with department heads, executive leadership, core managers, and sales operations to establish and maintain policies.
- Coordinate product updates throughout the life cycle with customer, change management, and product line management.
- Provide forecast input to the monthly 6-month SOP forecast as well as the annual budget forecast and long-term customer projections.
Requirements
- Bachelor's degree in sales, business, engineering, operations, or a similar field.
- 3 or more years' experience in sales, business, operations, or a similar field.
- Excellent written and verbal communication skills.
- Ability to travel within the guidance of the Managing Director and the IMMI corporate travel policy.
- Excellent critical thinking.
- Excellent customer service attitude and interpersonal skills.
- Must comply with legal and corporate responsibilities.
Benefits
- Team Member Ownership/ESOP.
- Healthcare, vision, dental options.
- Company-paid Short and Long Term Disability.
- On-site health clinic and gym.
- Ten (10) paid holidays.
- Paid Time Off.
- 401k.
- Two (2) Paid IMMI Serves volunteer days per year.
Equal Opportunity Employer/Veterans/Disabled. IMMI
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