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Customer Care Associate II

2 months ago


Sunnyvale, Texas, United States Mohawk Industries Inc Full time


To facilitate seamless and effective communication between Mohawk Industries Inc and its clientele, ensuring a superior level of service and assistance.

Manage sales orders and address customer inquiries regarding products or services.

Key Responsibilities:
1. Administers customer account management with precision.
2. Resolves product or service-related challenges efficiently.
3. Upholds the highest standards of customer satisfaction through dedicated support.

Essential Skills:
- Strong communication abilities.
- Problem-solving skills to tackle customer issues.
- Proficiency in managing customer accounts and inquiries.