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Customer Experience Team Lead

1 month ago

Jamaica, New York, United States Five Below, Inc. Full time

We are seeking a Customer Experience Team Lead to join our team at Five Below, Inc.

About Us

At Five Below, we believe that life is better when you're free to Let Go & Have Fun. We offer an amazing experience filled with unlimited possibilities, priced so low that you can always say yes to the newest and coolest stuff. Our associates are the backbone of our success, and we're looking for talented individuals who share our purpose and values.

About the Role

This is a critical leadership role responsible for ensuring exceptional customer experiences in our stores. As a Customer Experience Team Lead, you will be responsible for leading a team of sales associates and providing guidance on how to deliver top-notch customer service. You will also be responsible for front-end operations, including merchandising, maintaining store appearance, and performing opening and closing procedures.

Key Responsibilities