Customer Service Ambassador

3 weeks ago


American Fork, Utah, United States Buyerlink Full time
Job Description

 

Becoming a part of Buyerlink's team means joining a fully integrated technology platform that simplifies online marketing for businesses of all sizes. As a Call Center Representative, you will be an integral part of connecting customers with home service companies and auto dealerships across the country.

Your primary responsibility will be to make and receive calls to set appointments over the phone. This role is perfect for developing your outbound sales expertise, ensuring high-quality customer service, and efficiently managing inbound and outbound calls.

Responsibilities:

  • Set appointments for our customers through high-quality customer service.
  • Manage inbound and outbound calls in an efficient manner.
  • Maintain accurate records of appointment settings and other administrative tasks using our CRM system.
  • Work from our office in American Fork, Utah.

Requirements:

  • Prior experience in a sales support or customer service role.
  • Excellent phone etiquette and soft skills, including verbal, written, and interpersonal communication.
  • A self-motivated individual driven to achieve performance targets and results-oriented.
  • The ability to multitask, set priorities, and manage time effectively.

Compensation: $16-$18 per hour based on experience.



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