Customer Service Representative

3 days ago


San Pedro, California, United States Community Choice Financial Family of Brands Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Community Choice Financial Family of Brands. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Provide top-notch customer service and support to customers through various channels, including in-store, phone, and online.
  • Process customer transactions accurately and efficiently, including check cashing, money transfer, and customer payments.
  • Build strong relationships with customers to drive repeat business and increase customer loyalty.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with company policies, procedures, and products to provide informed and accurate information to customers.
Requirements:
  • High school diploma or equivalent required.
  • Excellent verbal and written communication skills.
  • Professional demeanor and ability to work in a fast-paced environment.
  • Meticulous attention to detail and ability to accurately enter data.
  • Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems.
What We Offer:
  • A comprehensive new hire training program to ensure your success in the role.
  • Access to a robust learning management system for ongoing training and development.
  • Performance-based career advancement opportunities.
  • A competitive hourly rate of $20.00.

We are an equal-opportunity employer and welcome candidates from diverse backgrounds. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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