Front-End Operations Supervisor
7 days ago
SpartanNash is a leading food solutions company dedicated to delivering the ingredients for a better life through customer-focused innovation. We serve our supply chain customers, U.S. military commissaries, retail store guests, and most importantly, our Associates. Our company culture is built around People First, Operational Excellence, and Insights that Drive Solutions.
Your Role:
In this exciting opportunity, you will play a vital role in providing exceptional customer service, supervising front-end operations, and contributing to the financial success of the store. As a Customer Service Team Lead, you will be part of a dynamic team that strives to provide an exceptional shopping experience for our guests.
Responsibilities:
- Provide and maintain a high standard of customer service, addressing guest inquiries, resolving issues, and promoting our products and services.
- Supervise and direct all front-end activities in the absence of the Customer Service Manager, ensuring seamless operations and optimal productivity.
- Train and develop associates to achieve their full potential, focusing on building a strong and cohesive team.
- Manage and optimize departmental processes, reducing waste, improving efficiency, and driving business growth.
What We Offer:
At SpartanNash, we value our employees and offer a comprehensive Total Rewards benefits package, including competitive pay, opportunities for professional growth, and a collaborative work environment. If you are passionate about delivering exceptional customer experiences and driving business results, join our team and take your career to the next level
Benefits:
- Average annual salary: $52,500
- Competitive hourly rate: $25.13/hour
- Paid time off and holidays
- Health insurance and wellness programs
- 401(k) retirement savings plan
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