Customer Service Team Lead
5 days ago
This is a dynamic and challenging role responsible for delivering exceptional customer service in the store's front-end operations. As a Customer Service Team Lead, you will be instrumental in maintaining a high standard of customer experience, supervising and directing all front-end activities in the absence of the Customer Service Manager, and ensuring that work shifts contribute to the financial best interests of the store.
Key Responsibilities:
- Accurately process transactions, including cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and other media in accordance with policies.
- Maintain a clean, attractive, and well-stocked department, adhering to PPE and Safety Guidelines, Food Safety and Cleaning Expectations, and Guest Experience Guidelines.
- Train others to perform all department activities and functions, manage selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
Required Skills and Qualifications:
We are seeking a highly motivated individual with excellent communication skills, able to read, write, comprehend, and interpret documents, as well as proficient in computer usage (email, spreadsheets, etc.). The ideal candidate should have basic accounting/bookkeeping skills, ability to analyze financials, develop/manage budgets, delegate/direct/implement, and possess suggestive selling/knowledge of products. Additionally, detail-oriented individuals who can lift up to 30 pounds frequently and up to 50 pounds occasionally are encouraged to apply.
Salary: $45,000 - $60,000 per year, depending on experience.
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Field Services Team Lead Position
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Restoration Specialist
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Retail Associate Team Lead
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Front-End Team Lead
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Customer Service Expert
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Experienced Finish Carpenter
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Team Lead and Strategist
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Operations Team Lead
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Field Services Team Lead
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Customer Service Supervisor
5 days ago
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Customer Service Manager Assistant
2 weeks ago
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Customer Service and Operations Coordinator
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Customer Service Manager Associate
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Dickinson, North Dakota, United States Family Fare Full timeJob OverviewFamilies come first at Family Fare, and we're looking for a talented Retail Team Lead to join our front-end operations team. As a key member of our management team, you'll be responsible for overseeing daily activities in the absence of the Customer Service Manager.
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Retail Team Lead
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Dickinson, North Dakota, United States Family Fare Full timeKey ResponsibilitiesIn this critical leadership role, you'll supervise and direct all front-end activities, train others to perform department activities & functions, and maintain high standards of customer service. You'll also stay up-to-date on Ad items, special prices, coupon deals or other features that impact sales and customer satisfaction.
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Customer Service Cashier
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Team Lead Position
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Customer Service Representative
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Customer Service Specialist
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Dickinson, North Dakota, United States GNC Full timeUnlock Your Potential at GNCGNC is a leader in the health and wellness industry, and we're seeking talented individuals to join our team as Part Time Sales Associates. As a Part Time Sales Associate, you will have the opportunity to work with a diverse range of products and services, developing strong relationships with customers and driving sales growth. We...
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