System Administrator 2
1 week ago
As a System Administrator 2 at M.C. Dean, Inc., you will be responsible for monitoring, maintaining, and testing of Physical Access Control, CCTV, PSIM, and Integrated Electronic Systems. This role requires a strong understanding of system administration, network security, and physical security systems. The ideal candidate will have experience in managing system support to meet service level agreements, analyzing system performance, and resolving complex system issues. Additionally, you will provide Tier 1 help desk support and Tier 2 escalation as needed, communicate with customers, manufacturers, vendors, and technical specialists, and train system users and other system support personnel.
Key Responsibilities:
Manage physical security system support to meet service level agreements
Analyze physical security system performance and recommend improvements
Resolve complex system issues for physical security systems and networks
Provide Tier 1 help desk support and Tier 2 escalation as needed
Communicate with customers, manufacturers, vendors, and technical specialists
Train system users and other system support personnel
Qualifications:
Top Secret / SCI with Poly
Bachelor's Degree in Computer Science, Engineering, or a related technical discipline
2+ years of progressive experience in system administration, network security, and physical security systems
Strong knowledge of Windows active directory hierarchy and implementation
Basic knowledge of large-scale networking, VLANS, and routing
Reliable attendance at customer site during work hours required by customer
Ability to work flexible shifts, including nights, weekends, and holidays as needed
Minimum of Security+ Certification, CASP, or CISSP certification preferred
Strong oral, written, and presentation skills
Demonstrated background working with multidisciplinary teams
Demonstrated time management and organization skills to meet deadlines and quality objectives
Strong MS Excel, Word, and PowerPoint skills
Desired Qualifications:
Certification/Experience in CCure 9000 Access Control System
Certification/Experience in AMAG Access Control System
Certification/Experience in BOSCH BVMS
Microsoft SQL Server Query writing and management experience
Experience troubleshooting and maintaining Microsoft Server (2012, 2016)
Install and load system operating software
Experience programming/administrating Access Control Systems of any type
Experience with installation, troubleshooting, and testing of security electronics equipment
Abilities:
Exposure to computer screens for an extended period of time
Sitting for extended periods of time
Reach by extending hands or arms in any direction
Finger dexterity to manipulate objects with fingers rather than whole hands or arms
Listen to and understand information and ideas presented through spoken words and sentences
Communicate information and ideas in speaking so others will understand
Read and understand information and ideas presented in writing
Apply general rules to specific problems to produce answers that make sense
Identify and understand the speech of another person
EOE Minorities/Females/Protected Veterans/Disabled
VEVRAA Contractor
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