Windows System Administrator
6 hours ago
Job Summary:
SilverEdge is seeking a highly skilled Windows System Administrator to support a large enterprise IT contract for the DOD. This role requires an individual with subject matter expertise administering Windows servers within a physical and virtual environment.
Key Responsibilities:
- Provide technical support, administration, and monitoring of Microsoft Windows within a physical and virtual environment.
- Support the implementation, troubleshooting, and maintenance of IT systems.
- Lead effort to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
- Develop and document solutions to complex technical issues.
- Provide follow-up reports (technical findings, feedback, and resolution steps taken) for Root Cause Analysis and process improvement initiatives.
- Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours.
- Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.
- Responsible for the security and management of Windows servers in multiple production environments.
- Solve complex integration and technical Windows and Hyper-V problems in a dynamic fast-paced environment.
Requirements:
- Familiarity with AWS or Azure cloud services and the cloud ecosystem.
- Experience with integrating Windows environments with monitoring solutions such as Microsoft SCOM, SolarWinds, and Splunk.
- Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail.
- Extensive experience with Tier 2 system administration of server operating systems such as Microsoft Server (2012 R2/2016/2019/2022).
- Familiarity with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS.
- Extensive experience with scripting/automation through PowerShell or other scripting languages.
- Experience troubleshooting issues in a growing environment.
- Extensive experience with log reviews, incident analysis, and identification of issue trends.
- Experience with server patch management methodologies utilizing SCCM/MECM.
- Experience with configuring and managing SAN block storage for Windows servers.
- Experience with reviewing security scans and applying DISA STIG to Windows Operating Systems.
- Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently.
- Ability to triage and properly classify incidents and prioritize work efforts accordingly.
- Strong oral and written communications skills.
- Track record of working effectively within a team, and support to peers toward improved processes and results.
- Candidate must, at a minimum, meet DoD IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).
Education:
The candidate must have a Bachelor's Degree with 8+ years, Associate's degree with 10+ years, or a Master's Degree with 6+ years of prior relevant experience (12 years of additional experience may be substituted in lieu of a bachelor's degree).
Clearance:
Due to the nature of the government contracts we support, US Citizenship is required. TS/SCI with Poly required for Position or TS/SCI and willingness to get a poly.
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