Office Manager

2 days ago


Lansing, Michigan, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Job Summary

We are seeking a highly skilled and experienced Office Manager to join our team. As a key leadership role, this position requires excellent accounting skills and the ability to multi-task in a fast-paced environment.

The successful candidate will be responsible for managing the office staff, accounts payable, accounts receivable, and cash management. They will also maintain accurate records in QuickBooks, create financial reports, and perform analysis.

Key Responsibilities:

  • Manage Office Staff
  • Manage accounts payable, accounts receivable, and cash management
  • Maintain accurate records in QuickBooks
  • Create financial reports and perform analysis
  • Complete accounts receivable and accounts payable activities
  • Prepare and maintain cash management reports
  • Coordinate and administer payroll and benefits
  • Complete and document HR compliance
  • Oversee performance management and documentation
  • Develop the office division annual plan
  • Document and manage the office division performance
  • Monitor and maintain inventory, fixed assets, and business resume
  • Maintain tax, insurance, and compliance requirements
  • Maintain vendors, resources, and subcontractors
  • Coordinate and maintain company calendar and franchise communication

Requirements:

  • 5+ year(s) of office, accounting, or customer service management experience
  • 3+ year(s) of experience with QuickBooks Online (QBO)
  • 2+ years of experience with collection activities
  • Strong professional background of 2-3 years bookkeeping experience
  • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
  • Polite, confident, and excellent customer service skills, including listening and questioning skills
  • Excellent organizational skills and strong attention to detail
  • Experience in building a strong team with tangible leadership skills
  • Solid organization and planning capabilities, strong attention to detail
  • Demonstrated history of ability and growth in managing an office environment
  • Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
  • Very self-motivated and goal-oriented with ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
  • Ability to learn new software and proprietary software
  • Experience in customer service industry environment a plus
  • Ability to successfully complete a background check subject to applicable law

Hours:

  • 40 hours/week, flexible to work overtime when required
  • Generally 8:00 a.m. - 5:00 p.m., can vary as business demands

Pay Rate:

Competitive salary based on experience.

We are a non-smoking facility and an equal opportunity employer.

Picture yourself here fulfilling your potential

At SERVPRO, you can make a positive difference in people's lives each and every day. We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy. We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



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