Medical Triage Specialist
7 days ago
Job Summary: We are seeking a skilled Medical Triage Specialist to join our team at Native American Community Clinic. As a Medical Triage Specialist, you will play a critical role in assessing patient concerns and making informed decisions about their care.
About the Role:
In this role, you will be responsible for managing patient phone calls and patient triage, including communicating abnormal labs and other orders directed by providers. You will also assess patient concerns/problems for all age groups over the phone through the collection of health data, plan/prioritize, implement and advise treatment based on approved protocols.
Responsibilities:
- Manage patient phone calls and patient triage
- Communicate abnormal labs and other orders directed by providers
- Assess patient concerns/problems for all age groups over the phone
- Plan/prioritize, implement and advise treatment based on approved protocols
- Complete prescription refills using approved company protocols
- Make hospital follow-up calls
- Help develop and update written protocols
- Work with NACC's leadership team to carry out projects as they relate to the nursing team
Requirements:
- Minimum 2 years of experience providing direct patient care services in a clinic setting, preferably in nursing triage
- Previous experience working with Native Americans or other marginalized communities preferred
- Registered Nurse (RN) licensure required, active and unrestricted license to practice in Minnesota
- BLS CPR certification required
- Proof of current COVID-19 vaccination required
What We Offer:
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- Collaborative and dynamic work environment
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