Homelessness Prevention Specialist
6 days ago
We are seeking a skilled Homelessness Prevention Specialist to join our team at Nelson Connects. In this role, you will work with low-income families to prevent or end homelessness by providing one-time and short-term financial assistance, strength-based case management, advocacy, landlord mediation, outreach, and other supportive services.
This is a contract-to-hire position that pays an estimated $28-$29 per hour.
Key Responsibilities- Screen, assess, and conduct intakes for prospective participants to determine eligibility for financial and in-kind emergency assistance programs.
- Provide enrolled families with flexible financial assistance, temporary case management, and other support to ensure they maintain permanent housing.
- Deliver comprehensive case management services to low-income and homeless individuals and families, including goal setting, long-term case planning, progress monitoring, financial management, tenant education, and referrals to appropriate services.
- Offer personalized financial counseling, including budget development and financial literacy education, to empower families in managing their resources effectively.
- Conduct thorough assessments and verifications of client needs to determine eligibility for financial and in-kind emergency assistance programs.
- Accurately document program activities, such as prescreens, intakes, financial assistance, and case management, into HMIS and Salesforce databases within one business day to ensure timely and accurate reporting.
- Maintain organized, up-to-date, and compliant case file management in alignment with professional standards and organizational policies.
- Connect clients and their families with essential community resources and services, fostering a network of support to meet their unique needs.
- Maintain a positive, professional relationship with clients, colleagues, and external service providers to facilitate collaboration and ensure high-quality service delivery.
- Submit required documentation, including client follow-ups, outcome evaluations, contact sheets, and assessments, in a timely and organized manner to support program accountability and success.
- Assist clients in identifying and securing suitable rental housing, when applicable, to support housing stability.
- Collaborate with department teams to ensure the effective operation of program elements and contribute to overall program success.
- Bilingual Spanish/English proficiency is required.
- A Bachelor's degree in Social Work or a related field is necessary, along with specialized education or training in property management functions and at least two years of experience serving low-income communities.
- Proven experience in crisis intervention and the ability to respond effectively and appropriately in emergency situations.
- A comprehensive understanding of the unique needs and challenges faced by low-income and homeless populations, with a focus on diverse, multi-cultural communities, including disadvantaged groups, seniors, individuals with disabilities, and ethnic minorities.
- Strong interpersonal skills, with the ability to build rapport and communicate effectively with clients, colleagues, and external partners.
- In-depth knowledge of local, state, and federal regulations related to client services, including eligibility requirements and relevant statutes.
- Excellent verbal and written communication skills, ensuring clear, professional interactions and documentation.
- Proficiency in Microsoft Word, Excel, and general computer literacy is required for effective documentation and reporting.
- Strong critical thinking and decision-making skills, with the ability to use sound judgment in handling complex situations. Demonstrated organizational and record-keeping abilities.
- Ability to work independently with minimal supervision, demonstrating initiative and accountability.
- Familiarity with Clarify and Salesforce databases is an asset.
Nelson Connects provides a comprehensive benefits package, including medical, dental, vision, HSA, EAP, life insurance, STD, commuter FSA, and state-mandated benefits.
We are an equal-opportunity employer and welcome applicants from diverse backgrounds.
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