Bilingual Medical Assistant

4 weeks ago

GondrecourtleChâteau, Grand Est, United States MNGI Full time
Job Summary

MNGI Digestive Health is seeking a highly skilled and compassionate Bilingual Medical Assistant to join our team at our Eagan location. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our patient office visits, providing exceptional care and support to our patients and their families.

Key Responsibilities
  • Front Desk: Greet visitors, verify patient demographics and insurance information, and make any necessary changes. Check in all appointments that occur at the clinic and endoscopy center. Collect patient co-pays and outstanding balances. Assist patients with completion of necessary forms in accordance with HIPAA and practice regulations. Maintain patient confidentiality in accordance with HIPAA and practice regulations. Accurately enter information into electronic health record and practice management computer system. Maintain the daily schedules of the clinic. Assist patients and visitors with questions and concerns. Maintain cash box. Maintain a clean and presentable lobby area.
  • Clinic: Greet and room patients. Interview patients to obtain medical history and measure their vital signs for the office visit. Stock and clean exam room per Clinic and Infection Control Policy. Instruct patients on care plan and discharge instructions per provider's orders. Perform phlebotomy or medication injections per provider's orders. Instruct patients on proper collection of stool or urine specimens. Process and maintain integrity of all specimens according to established protocol. Maintain inventory of medication closet. Order clinic and lab supplies as needed. Document in patient chart or electronic medical record according to established protocol. Obtain additional medical records for patient's appointment as necessary. Work Electronic Health Record (EHR) reports as directed by supervisor. Any and all other duties as assigned.
Qualification Requirements
  • Education and Experience: One of the following is required: Bachelor's Degree, Diploma or equivalent from an accredited Medical Assistant program, Licensed Practical Nurse (LPN), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA) with 1 year direct care experience. 1-2 years experience with an electronic medical record is preferred. Phlebotomy experience is preferred.
  • Certifications/Licenses: CPR certification is required.
  • Knowledge, Skills and Abilities: Working knowledge of gastrointestinal system, medical terminology, principles for providing compassionate care, word processing. Ability to problem solve, multi task, prioritize and be detail oriented, work effectively as part of a team, use active listening skills, communicate effectively verbally and in writing, float to other locations to meet staffing needs.
Working Environment

MNGI Digestive Health is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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