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IT Product Analyst
1 month ago
Insight Global is seeking an IT Product Analyst to join our team. As an IT Product Analyst, you will play a critical role in ensuring the smooth operation of our workload automation systems.
Key Responsibilities:- Design and implement workload automation jobs and schedules to optimize business processes and reduce manual intervention.
- Collaborate with application teams and business partners to define automation requirements and task scheduling activities.
- Provide quality control and testing services during the development of new task scheduling.
- Monitor and analyze business requirements, procedures, and problems to recommend or implement changes and improvements to workload automation jobs and schedules.
- Identify and resolve issues that interrupt or adversely affect the normal workflow of system processing.
- 3+ years of data processing experience in a technical capacity.
- 2+ years of experience using workload automation systems, preferably BMCs Control-M.
- Proven experience using ticketing systems and workflow processes.
- Understanding of one or more IT best practice methodologies, such as ITIL, Agile, ITSM, Six Sigma, or Lean certifications.
- Experience with scripting languages, such as Python, SQL, and JSON.
We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .