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Strategic Workforce Planning Director

2 months ago

Miami, United States Carnival Cruise Line Full time
Job Description

The Director of Shipboard Crew Scheduling is responsible for setting the long-term shipboard manning strategy and overseeing the performance of our crew scheduling team at Carnival Cruise Line. As a people leader, you will be responsible for establishing strategic goals and direction for the workforce scheduling team.

Key Responsibilities:

  • Strategic Workforce Planning: Achieve department goals by supporting operational manning objectives and requirements. Place special emphasis on compliance and safety. Optimize resources for efficiency while maintaining a safe operation.
  • Forecasting and Demand Planning: Establish and develop a forecasting model to provide long-range forecasts of all crew member needs. Define onboard career path and needs, hiring strategy, in association with departments.
  • Continuous Improvement: Conduct regular reviews of workforce planning processes. Identify opportunities for continuous improvement and develop strategy for continuous improvement on the workforce planning process.
  • Collaboration and Communication: Collaborate with senior leadership to understand long-term business goals and translate them into actionable workforce plans. Collaborate with department heads, managers, and other stakeholders to understand their workforce needs and challenges.
  • Regulatory Compliance: Ensure full compliance to all relevant policies which require scheduling support, especially attendance. Ensure compliance with labor laws, regulations, and industry standards related to workforce management.
  • Leadership: Promote a high-performance culture by cultivating and motivating direct/indirect reports through coaching, mentoring, and by providing regular meaningful feedback.

Requirements:

  • Bachelor's Degree in Business or related field
  • 10+ years of relevant experience in airline operations, management, finance, or strategic experience
  • 5+ years of leadership experience, with at least 2 of those years direct people leadership
  • Aviation operations experience preferred

Skills and Abilities:

  • Proactive, self-motivated, and able to work well under pressure
  • Demonstrated ability to anticipate needs of the staff and to maintain an upbeat, positive, and can-do attitude
  • Excellent verbal and written communication skills
  • Ability to prioritize and organize multiple tasks in a fast-paced environment
  • Demonstrated leadership cultivating and motivating teams of high-performing individuals