Merchandise Associate
2 weeks ago
The Merchandise Associate will be responsible for delivering exceptional customer service and sales experience to guests at the Ohio State University Campus Store. This role requires a strong knowledge of the stadium and services to assist guests effectively.
Key Responsibilities
- Provide legendary customer service to guests, ensuring a fun and professional environment for teammates and fans.
- Proactively greet guests and assist all customers, upholding Legends standards and policies.
- Sales – Accurately ring in sales and handle cash amounts in a timely manner on the Point of Sale terminal.
- Ensure you are educated on the products and services sold throughout the Stadium.
- Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean, and fully stocked for all events and set up prior to event.
- Assist with stocking of merchandise.
- Perform other duties as assigned by supervision.
Requirements
- All applicants must be at least 18 years of age.
- High school diploma or equivalent. College degree preferred.
- Energetic, self-motivated, warm, and friendly personality.
- Must be collaborative and a team player.
- Willingness and drive to exceed guest expectations.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
- Basic math skills; ability to accurately count change and balance bank.
- Must be able to work in a fast-paced and continuously changing environment.
- Able to bend and squat and walk/stand for extended periods of time.
- Ability to transport up to 30 lbs on a continuous basis.
- Ability to work independently or in a team during set up and to get tasks done quickly.
- Ability to communicate effectively with supervisor and guests.
- Must be flexible to work all FirstEnergy events including late nights, weekends, and holidays.
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job-specific safety training.
Legends is an Equal Opportunity Employer
Legends is an Equal Opportunity employer seeking diverse, qualified candidates to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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