Applications Support Professional

2 weeks ago


San Jose, California, United States Advantest America Full time

**Job Description:** Applications Support Professional is a critical role at Advantest America, responsible for providing comprehensive technical support for Advantest CDSEM/DRSEM products installed at customer sites across North America.

The estimated salary for this position is $110,000 per year, based on industry standards and the location.

Core Responsibilities:

  • Provide daily support for installed products at customer sites, working closely with customer tool owners in North America to maximize tool performance.
  • Support the installation of new products, including software, at customer sites for acceptance. This includes publishing relevant documentation and providing training to tool owners.
  • Address customer and tool-related challenges by clearly defining problem statements, analyzing data, and identifying timely solutions.

Requirements:

  • A degree in Computer Science or related field.
  • Minimum 2 years of experience in software engineering or a related field.
  • Excellent problem-solving skills and attention to detail.


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