Customer Service Representative
1 week ago
We are seeking a highly skilled and empathetic Customer Service Representative to join our team at My Plumber Plus. As a key player in our locally owned and operated business, you will be responsible for providing exceptional customer service and scheduling service appointments.
Key Responsibilities:- Convert incoming customer calls into booked service appointments
- Outbound calling to our customers to schedule appointments
- Respond to customer requests, resolve issues, and promote the company
- Participate in training to grow and develop as a professional
- Maintain and update our customer database with complete and accurate information
- Maintain communication with dispatch and your manager
- Customer Service and Dispatcher experience
- Sales experience
- Inbound call experience
- Outbound call experience
- Data Entry experience
- Multi-tasking ability
- Service Titan experience preferred
- Paid vacation
- 401k with company match
- Health, Vision, and Dental insurance
- Dynamic work environment
- Family Atmosphere
- Supportive Management
- Pay ranging from $15 - $18/hour
We are an equal opportunity employer and welcome applications from qualified candidates. A pre-employment background check and drug test are required to be considered for this position.
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Manassas, Virginia, United States My Plumber Plus Full time{"h1": "Customer Service Representative", "p": "At My Plumber Plus, we are seeking a skilled Customer Service Representative to join our team. As a key player in our customer-facing department, you will be responsible for providing exceptional service to our customers, scheduling appointments, and resolving issues in a timely and professional manner.", "ul":...