Maintenance Technician

4 weeks ago

Burlingame, California, United States MULTIFAMILY Full time
Maintenance Technician Job Description

The Maintenance Technician is a key member of our Multifamily team, responsible for delivering exceptional service to our residents. This role involves providing quality move-ins, residential satisfaction, expedited service, and personal attention to the resident.

The Maintenance Technician responds to resident requests in a timely manner and with a professional attitude, ensuring that our residents receive superior customer service.

  • Prepares make-ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with a quality move-in experience.
  • Responds to resident requests in a timely manner and with a professional attitude.
  • Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
  • On-call scheduling may be required to respond to after-hour emergencies.
  • Reports any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
  • Performs maintenance as scheduled by the Maintenance supervisor.
  • Knowledgeable of state, local, and federal fair housing laws.
  • Attends and participates in training programs as required by Cushman and Wakefield.
  • Performs all duties as assigned, in a timely manner.
  • Delivers superior customer service and represents the company in a professional manner at all times.
  • Dresses per Cushman and Wakefield uniform and professional appearance standards.
  • Maintains all safety procedures and safeguards all company tools and equipment.

This role requires a valid driver's license, EPA 60- Minimum Type II and CPO or local city required certificate. The Maintenance Technician must be able to read/understand documents such as policy manuals, safety rules, operating and maintenance instructions. They must also be able to compute rate, ratio, and percent and to prepare and interpret bar graphs.

The ideal candidate will have 1+ years of related experience and a High School Diploma, GED, Trade, Technical, or Vocational school. They must be able to work in a professional office environment and travel outside between properties in varying weather conditions.

The physical demands of this role include standing and walking for extended periods, ascending and descending staircases, ladders, and/or step stools, and traveling up to 10% of the time. The employee must be able to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.

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