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Senior Business Solutions Specialist
3 weeks ago
The salary range for this role is $87,230.00 - $130,900.00 per year in California.
Responsibilities- Manage delivery of partially customized internal enrollment activities from sale close to launch for client implementations and complex renewals
- Create minimally customized project plans incorporating existing processes to ensure all milestones are achieved and prevent missing key deliverables
- Provide input and recommendations on implementation strategy through virtual and in-person client meetings (Brokers, Client Groups, and/or HR) to ensure successful onboarding
- Assist with development of minimally customized collateral used to educate client/broker on the enrollment through billing process
- Post-enrollment period, responsible for identifying and implementing process improvements such as modernizing client collateral and artifacts, optimizing internal enrollment processes, creating improved performance measures, etc.