Customer Experience Representative

4 weeks ago


Escondido, California, United States Planet Fitness Full time
About Us
We are Planet Fitness, a fast-growing franchise and operator of fitness centers in the United States. Our mission is to provide an affordable, high-end fitness experience that enhances people's lives. We value our members and strive to create a Judgement Free Zone where everyone feels welcome and supported.

Compensation
The salary for this position is $16.50 per hour.

Key Responsibilities
This role involves creating an exceptional customer experience by greeting members, handling front desk activities, facilitating updates to member accounts, responding to questions and concerns, and promoting sales of tanning lotions and memberships. You will also be responsible for promoting sales of memberships and tanning lotions, as well as fostering connections with the community.

Requirements
To succeed in this role, you should have excellent customer service skills, basic computer proficiency, a passion for fitness and health, and a strong listener who can empathize and problem solve. You must also have a high school diploma/GED equivalent, be at least 18 years old, and hold CPR Certification AED/First Aid/CPR.

Why Work with Us
We are a performance-based company that values teamwork and collaboration. We believe in promoting from within and offering competitive compensation and benefits packages.

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