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Facilities Maintenance Specialist
2 months ago
Joe Warren & Sons Co., Inc. is seeking a skilled Facilities Maintenance Specialist to join our team as a Planned Maintenance Technician - Ice Machines. This role will play a key part in our Planned Maintenance Program, conducting preventative maintenance, troubleshooting, and repairs on ice machines and related equipment.
Key Responsibilities- Perform routine maintenance and troubleshooting on ice machines and refrigeration equipment to ensure optimal performance and efficiency.
- Conduct diagnostics and repairs on ice machines, including electrical, plumbing, gas, and steam systems as needed.
- Collaborate with the Parts Department to ensure timely sourcing and delivery of necessary parts for maintenance and repairs.
- Drive to customer locations to perform scheduled maintenance and service visits, maintaining a high level of technical expertise and customer service.
- Communicate effectively with customers and provide excellent customer service, ensuring their needs are met.
- Maintain detailed service reports, including work completed and parts used, in line with company policies.
- Work closely with the Planned Maintenance Team to ensure service goals and customer expectations are met.
- Provide input on equipment improvement, automation services, and design modifications when necessary.
- Ability to work an 8-hour workday.
- Additionally, candidates should be prepared for windshield time, which involves driving between client locations to perform service visits.
- Works well in teams and has prior experience troubleshooting, maintaining, and repairing ice machine or similar kitchen refrigeration equipment.
- Excellent customer service skills and a high school diploma or GED.
- Valid driver's license and proficiency in gas, electric, plumbing, and/or steam repairs.
- 2-3 years' experience in refrigeration or ice machine equipment repair.
- Strong organizational skills and a team-centric attitude.
- Comprehensive Health Benefits: Medical, Dental (FREE), Vision, and HSA.
- Attractive compensation package with periodic reviews, bonuses, and increments.
- Very competitive 401k with a 4% Safe Harbor Match.
- Life & Disability Insurance for your peace of mind.
- Benefit from our company-wide Bonus incentive program with quarterly payouts.
- Enjoy 9 company-funded holidays along with generous PTO.
- Robust career progression opportunities.
- Referral bonuses for expanding the JWS family.
- Vast training and professional development prospects.
- Tuition reimbursement and individual developmental plans for continual growth.
