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Customer Service Team Member

1 month ago

Philadelphia, Pennsylvania, United States U-Haul Full time
Customer Service Representative Role Summary

We are seeking a skilled and friendly Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.

Responsibilities include:

  • Assisting customers with U-Haul products and services
  • Using U-Scan technology to manage rentals and inventory
  • Moving and hooking up U-Haul trucks and trailers
  • Cleaning and inspecting equipment on the lot
  • Answering questions and educating customers about products and services
  • Preparing rental invoices and accepting equipment returned from rental
  • Installing hitches and trailer wiring
  • Filling propane and driving a forklift

Requirements

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment

The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear.

Physical Demands

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.