Guest Advocate

3 weeks ago


Lake Bluff, Illinois, United States Target Full time

About the Role

As a Guest Advocate at Target, you will be the face of our brand, providing exceptional service to our guests and creating a welcoming and inspiring shopping experience. You will be responsible for answering guest questions, resolving issues, and making recommendations to drive sales and guest loyalty.

Key Responsibilities

  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Make recommendations to guests to drive sales and increase guest loyalty.
  • Operate a cash register, process transactions, and handle cash and credit transactions accurately and efficiently.
  • Stock supplies, maintain a clean and organized store environment, and perform other tasks as needed.
  • Support guest services such as order pick up, drive-up orders, and returns, maintaining a compliance culture while executing those duties.

Requirements

  • Ability to communicate effectively with guests and team members.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift up to 10 pounds and occasionally lift up to 44 pounds without assistance.
  • Ability to remain mobile for the duration of a scheduled shift.
  • Flexible work schedule, including nights, weekends, and holidays.

About Target

Target is a Fortune 50 company with over 400,000 team members worldwide. We are committed to creating a welcoming and inspiring shopping experience for our guests, and we believe in investing in our communities and our team members. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role.



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