Retail Sales Associate

5 days ago


Webster, New Hampshire, United States Sierra Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sierra. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, providing excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards.
  • Process customer purchases and returns, accurately ringing sales and counting change.
  • Promote credit and loyalty programs, and maintain a positive store culture through honesty, integrity, and respect.
  • Participate in store recovery, maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills, with the ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail and the ability to multi-task.
  • Capable of lifting heavy objects with or without reasonable accommodation, and works effectively with peers and supervisors.
  • Retail customer experience preferred.
Benefits

Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.



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