Imaging Services Coordinator

2 weeks ago


Newton MA USA, United States Dana-Farber Cancer Institute Full time
Job Summary

We are seeking a highly skilled and detail-oriented Imaging Services Coordinator to join our team at Dana-Farber Cancer Institute. As a key member of our imaging department, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Key Responsibilities
  • Verify complex appointment sets across modalities for oncology patients in accordance with scheduling guidelines
  • Acquire, enter, and link lab orders from Ordering Providers
  • Assemble screening forms and worksheets for each imaging modality
  • Work with Access Management to ensure pre-authorizations have been obtained
  • Facilitate patient and staff flow for patients needing lab work
  • Maintain confidentiality of Protected Health Information (PHI)
  • Perform past-pending reconciliations
  • Provide superior customer service to all patients, family members, physicians, and staff in accordance with the DFCI Customer Service Standards
Requirements
  • Excellent verbal and written communication skills
  • Excellent customer service skills and ability to perform under pressure
  • Ability to multi-task and function as an integral member of the team
  • Strong organizational, problem-solving, and critical thinking skills
  • Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day
  • Demonstrated flexibility and ability to take on additional responsibilities as situations require
About Us

Dana-Farber Cancer Institute is a leader in life-changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds.



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