Patient Experience Coordinator
1 week ago
Serenity Healthcare, LLC offers innovative treatments that have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today.
Competitive Salary and BenefitsThe competitive salary for this role is $62,000 - $72,000 per year, depending on experience. In addition to a generous salary, we offer paid orientation, medical, dental, vision, and life insurance, as well as generous paid time off.
Job DescriptionAs a Patient Educator at Serenity Healthcare, you will play a vital role in educating our patients on treatment options and communicating directly with participating healthcare providers regarding patient care. This role requires a passion for helping others and a quick learner comfortable in an innovative environment.
You will be responsible for gathering, reviewing, and verifying all pertinent information related to the patient and their visit, as well as providing compassionate support, attention, and assistance to patients. Your ability to demonstrate empathy while initiating delicate conversations will make you an excellent fit for this role.
Required Skills and Qualifications- Bachelor's degree or higher in a related field (e.g., healthcare administration, education)
- At least 2+ years of full-time work experience in a related field
- Experience with confidently resolving common patient or customer concerns
- PASSIONATE ABOUT HELPING OTHERS IN A PATIENT-CENTERED CULTURE
We are a dynamic and innovative company dedicated to providing exceptional patient care. Our team members enjoy a comprehensive benefits package, opportunities for professional growth, and a supportive work environment. If you're passionate about making a difference in people's lives, we encourage you to apply.
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