Customer Service Advisor

7 days ago


Tulare, California, United States Rose Quinonez - State Farm Agent Full time

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Account Representative. This role offers a unique opportunity to build strong relationships with customers, develop leads, and market insurance products.

Job Overview

In this role, you will be responsible for providing exceptional customer experiences, using a customer-focused approach to educate customers about insurance options, and developing leads to drive business growth.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Excellent interpersonal and communication skills, with the ability to effectively relate to customers.
  • Proactive problem-solving skills and a commitment to customer satisfaction.
  • Bilingual - Spanish required.
  • Ability to work in a team environment and make presentations to potential customers.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

We offer a competitive hourly pay plus commission/bonus structure, valuable experience, and growth potential/Opportunity for advancement within our agency. If you are motivated to succeed and can see yourself in this role, please complete our application.



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