Pet Store Team Member

4 weeks ago


New Brunswick, New Jersey, United States Katies Pet Depot Inc Full time

As a key member of the Katies Pet Depot Inc team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. Your primary focus will be on assisting customers in selecting the right products for their pets, troubleshooting any concerns they may have, and providing guidance on pet care and maintenance.

Responsibilities:
  • Assist customers with purchasing decisions and provide recommendations on pet products.
  • Help customers troubleshoot problems with their pets and provide guidance on pet care and maintenance.
  • Assist with product returns and help resolve customer issues in a timely and professional manner.
  • Stock and merchandise incoming products, ensuring that the store is well-stocked and visually appealing.
  • Assist with animal care for store animals and adoption program animals, including feeding, cleaning, and providing a safe and healthy environment.
  • Perform daily store cleaning procedures, including sweeping, mopping, and restocking shelves.
  • Assist Store Associates in the performance of their duties, providing support and guidance as needed.
  • Operate cash register and check out customers in a timely and efficient manner.
  • Prepare customer orders for delivery when necessary, ensuring that orders are accurate and complete.
Qualifications:
  • 2 years retail experience preferred.
  • Must have excellent communication skills and be able to work effectively with customers and colleagues.
  • Strong customer service orientation and ability to provide exceptional customer service.
  • Excellent problem-solving skills and ability to think critically.
  • Must be able to work independently and be well-organized.
  • Computer literate with good basic math skills.
  • Must be able to lift up to 50 pounds.

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