Market Manager II

5 days ago


Doral, Florida, United States Amerant Full time
Job Title: Market Manager II

Amerant Bank is seeking a highly skilled and experienced Market Manager II to lead our banking center team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities:
  • Operational Excellence: Ensure that all banking center activities are performed in accordance with Bank policies and procedures, regulatory requirements, and security protocols.
  • Customer Service: Provide exceptional customer service, act as a customer advocate, and ensure that customer needs are met and exceeded.
  • Business Development: Meet or exceed sales goals, develop and implement business plans, and partner with other lines of business to maximize opportunities and expand customer relationships.
  • Branch Transformation: Lead the transformation of the banking center, coach team members on new behaviors and expectations, and ensure that all team members are aligned with the Bank's vision and values.
  • Leadership: Supervise a team of experienced professionals, provide coaching and guidance, and ensure that team members are equipped to meet their goals and objectives.
Requirements:
  • Minimum 5 years' experience in Bank sales/service environment as manager or equivalent experience.
  • High School or GED required; Bachelor's Degree preferred.
  • NMLS registration required.
  • FBI Criminal Background and credit checks must be successfully passed within the first 30 days of employment.

Amerant Bank offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven leader who is passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.


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