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Retail Sales Lead

2 months ago

Scottsdale, Arizona, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Retail Sales Lead to join our team. As a key member of our retail store team, you will be responsible for providing an exceptional customer experience, driving sales, and supporting store operations.

Key Responsibilities
  • Embody our company culture and values by providing a high level of customer service and support.
  • Engage customers in new and meaningful ways by providing product knowledge and recommendations.
  • Drive customer engagement through store events, promotions, and community projects.
  • Provide training and feedback to associates on customer experience and performance expectations.
  • Work with the Store Manager to inspire associates to meet and exceed individual and team performance goals.
  • Maintain store merchandising guidelines to ensure a seamless customer shopping experience.
  • Participate in feedback and continuous improvement initiatives to enhance the business.
  • Serve as a resource for product knowledge and sales support.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify potential issues.
Requirements
  • 1-year minimum of work experience in a retail environment, with prior retail management experience preferred.
  • Knowledge and familiarity of active lifestyle choices, such as yoga, cycling, and running.
  • Ability to socially interact with customers, employees, and business partners.
  • Ability to work with large teams and maintain a positive attitude in a fast-paced environment.
  • High degree of comfort dealing with ambiguity and taking initiative when opportunities arise.
  • Familiarity with retail inventory and POS systems.
  • Self-motivated and a good communicator with the ability to bring out the best in others.
  • Ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, including evenings, weekends, and national holidays.
About Fabletics

Fabletics is a leading online fashion brand that offers high-quality, affordable activewear to customers worldwide. We are committed to providing an exceptional customer experience and driving business growth through innovation and teamwork.

Our Core Values
  • Be Passionate: Love your craft, contribute your ideas, foster debate, take initiative, and make our members feel valued.
  • Be Great at Your Job: Demonstrate technical excellence, contribute relevant developments, share knowledge, and teach others.
  • Be Entrepreneurial and Accountable: Make responsible decisions, continually improve how we work and what we offer, follow through on deliverables, and take ownership for our success.
  • Do the Right Work: Manage your tasks, organize your time, understand how your work impacts the business, and prioritize the most important work to help us achieve our goals.
  • Be a Team Player: Pitch in when needed, listen to others' concerns, identify dependencies, and collaborate effectively to ensure collective success.
  • Learn and Grow: Stretch and challenge yourself to keep learning, ask for help, apply feedback, and continually increase your contribution to results.
  • Let's Not Take Ourselves Too Seriously: Work hard, but keep it fun and light-hearted, no ego, and make this a great place for each other.