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Office Coordinator
2 weeks ago
Camfil USA Air Filtration Company seeks a highly organized and detail-oriented Office Administrator to join our team in Lenexa, KS. As an integral part of our Sales Branch Office, you will be responsible for coordinating and monitoring office activities, ensuring seamless communication with customers, and providing exceptional support to both internal and external customers.
Key Responsibilities:
• Timely and accurate processing of customer orders via email, phone, and walk-ins
• Collaborate closely with the Sales Team to ensure efficient order fulfillment
• Provide courteous and prompt communication with customers, resolving any issues that may arise
• Offer excellent customer service to both internal and external customers
• Answer phone calls and address customer inquiries
• Assist in preparing price quotes for customers, gaining knowledge of products to understand customer needs
• Provide literature, technical information, product information, and other support to customers
• Set up new customer accounts, process credit card payments, and work closely with the Credit Department to resolve any issues
• Perform portal invoicing, review daily reports for inconsistencies, and process month-end reports
• Handle general office tasks, including ensuring timely customer invoicing and confirming proper delivery of Drop Ship orders to external customers
• Create Purchase Orders for products and supplies, work with suppliers to ensure timely product delivery and accurate costing, and coordinate customer pickups as needed
• Process A/P invoices and General Ledger coding
Requirements:
• Proficiency in MS-Office (Word and Excel)
• Knowledge of an ERP system
• Strong attention to detail, reliability, and availability to work overtime as needed
• AA from an accredited school preferred, or minimum High School Diploma and equivalent experience of 3-7 years in an office environment
Benefits and Other Information:
Camfil USA Air Filtration Company is an equal employment opportunity employer. We offer a competitive compensation package and opportunities for growth and development in a dynamic industry. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please apply.