Aerospace Parts Coordination Specialist

4 days ago


greensboro, United States Honda Aircraft Company Full time
Aerospace Parts Coordination Specialist

About the Role:

We are seeking an experienced Aerospace Parts Coordination Specialist to join our team at Honda Aircraft Company. As a key member of our customer service department, you will be responsible for coordinating parts supply chains, ensuring timely delivery of aircraft components to customers worldwide.

Key Responsibilities:

  • Coordinate with internal teams and external partners to ensure seamless parts supply chain operations.
  • Process quotations and sales orders from customers, accurately entering part orders into our ERP database.
  • Manage core return processes from start to finish, tracking returns and RMAs to ensure timely return of all parts identified for core return.
  • Maintain order status updates, providing the latest information to customers and stakeholders.
  • Support daily review of aircraft status meetings, representing the Parts Services organization and providing critical order status updates.
  • Train customers on using our online portal for submitting orders, quotes, and returns.
  • Track and present department metrics monthly to leadership team.
  • Provide 24/7 operational parts support through duty rotation outside standard business hours.

Requirements:

  • Bachelor's degree or 2+ years of related experience in customer service or supply chain management.
  • Experience in aviation/aerospace industry preferred.

Estimated Salary: $60,000 - $80,000 per year, depending on location and experience. If you're passionate about delivering exceptional customer experiences and managing complex supply chains, we encourage you to apply.



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