Aerospace Parts Coordination Specialist
4 days ago
About the Role:
We are seeking an experienced Aerospace Parts Coordination Specialist to join our team at Honda Aircraft Company. As a key member of our customer service department, you will be responsible for coordinating parts supply chains, ensuring timely delivery of aircraft components to customers worldwide.
Key Responsibilities:
- Coordinate with internal teams and external partners to ensure seamless parts supply chain operations.
- Process quotations and sales orders from customers, accurately entering part orders into our ERP database.
- Manage core return processes from start to finish, tracking returns and RMAs to ensure timely return of all parts identified for core return.
- Maintain order status updates, providing the latest information to customers and stakeholders.
- Support daily review of aircraft status meetings, representing the Parts Services organization and providing critical order status updates.
- Train customers on using our online portal for submitting orders, quotes, and returns.
- Track and present department metrics monthly to leadership team.
- Provide 24/7 operational parts support through duty rotation outside standard business hours.
Requirements:
- Bachelor's degree or 2+ years of related experience in customer service or supply chain management.
- Experience in aviation/aerospace industry preferred.
Estimated Salary: $60,000 - $80,000 per year, depending on location and experience. If you're passionate about delivering exceptional customer experiences and managing complex supply chains, we encourage you to apply.
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